Operation

Product- and supplier-independent inspection, servicing, overhauls, maintenance or upgrades – we contribute to value preservation and the safe and reliable condition of your system.

From maintenance scheduling to implementing defined core measures – on-site or in our service centre – our specialists support you with their up-to-date and qualified expertise. Our aim is to ensure you can operate your system without interruption. Thanks to ongoing training and development, our specialists are always abreast of the latest technological advances.

We optimise how your systems operate, guaranteeing efficient and resource-conserving operation – following system completion as well as across the entire life cycle.

Optimising operations protects the environment. Transparent reporting that evidences energy savings gives you a continual overview of your systems and allows any vulnerabilities to be recognised early on through automatic alerts.

Every system solution needs to be serviced regularly by qualified specialists to ensure seamless functioning in an ever-changing environment.

With our operating, support and out-tasking services, you can let our experts carry out specific tasks for you. As the customer, you retain full control over your systems and infrastructure with the flexibility of delegating individual tasks and processes to us.

Bouygues Energies & Services offers your customers the full range of help desk services. Your staff members are able to communicate any queries via a central contact point and phone number. The Bouygues Energies & Services help desk is staffed 24 hours a day, 365 days a year. Our trained service staff welcome your queries in French, Italian or English and register all communications with the utmost professionalism. The help desk initiates all the necessary steps relevant to a situation in order to resolve any issues you are having.