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A brand of Bouygues Energies & Services
Kummler+Matter EVT

Order management

The goal of work order management is to ensure that customer requests, whether planned or unplanned, are handled in a way that ensures they are executed within the prescribed time frame.



Our services:

  • Tracking all messages and orders
  • 24/7 response coverage by help desk and alarm centre
  • Central help desk number
  • High transparency and traceability
  • Recording of all planned and unplanned orders
  • Ticket system via CAFM system

Your advantage:

Thanks to a work order management process, you can address your concerns and place your orders with us at any time. In addition, all messages and orders are recorded in our system, ensuring a high degree of traceability and transparency for both sides.